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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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The Fingerman

June 11, 2025

5  out of  5
rating by The Fingerman
"Had a great experience over the phone with Connor, he kept it short and sweet but definitely ended up saving me some monies on renters insurance. Would definitely recommend."
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Will Dreiman

June 11, 2025

5  out of  5
rating by Will Dreiman
"I had an amazing experience over the phone with Connor. He helped me find a great renters insurance plan that worked for me!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Connor Feneley

June 10, 2025

5  out of  5
rating by Connor Feneley
"Talked with Nick about renters insurance. He kept it short and sweet and ended up saving me a few bucks a month. Would definitely recommend!"
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Morgan Rogers

June 9, 2025

5  out of  5
rating by Morgan Rogers
"Darnell White really helped me understand the purpose of renters insurance! 10/10 customer service would definitely recommend!"
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Peyton Podina

June 9, 2025

5  out of  5
rating by Peyton Podina
"Darnell White helped so much when figuring out my renters insurance. I would most definitely recommend this office! 10/10."
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danielle sexton

June 9, 2025

5  out of  5
rating by danielle sexton
"Darnell White helped me find the best renters insurance for me and I would really recommend this office!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Darnell White

June 9, 2025

5  out of  5
rating by Darnell White
"I had great help from Greg Hoover here, they are very entitled to getting you the coverage you need, which I couldn’t get at allstate! This is the place to be so thank you to Greg Hoover & all of his staff!"
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Nick Fisk

June 9, 2025

5  out of  5
rating by Nick Fisk
"Greg was a tremendous help! Was very quick and easy! He communicated with me well and even saved me money by combining my home and auto!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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artayis bailey

June 9, 2025

5  out of  5
rating by artayis bailey
"Darnell White helped me find the best renters insurance tremendously!! Definitely would recommend Greg Hoover State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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lindsey redpath

June 4, 2025

5  out of  5
rating by lindsey redpath
"Greg and Ashley are wonderful to work with and make insurance easy"
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Ryan

May 1, 2025

5  out of  5
rating by Ryan
"Jolanta was very helpful and polite, she got us a great discount."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jolanta! Greg Hoover "
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Mike Kindig

March 27, 2025

1  out of  5
rating by Mike Kindig
"After a rate increase of over 25% on our home I called and asked for an explation. I was promised a call back with answers. NO call was ever recieved. I called again a week or so later to be told that there is no reason or anything they can do to help. We are currently chossing another provider as communication is important to us. The rate increase without a calim being filed or any changes to the property are a sign that the insurance company thinks it controls us. I understand a yearly increase we all have to deal with those but over 25% in a year in unreasonable."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve. Greg Hoover "
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Carol Reynoso

August 15, 2024

5  out of  5
rating by Carol Reynoso
"Andrea, was extremely knowledgeable, professional, quick response with my inquiries, and with friendly smile 😃 A pleasure doing business. I would highly recommend this State Farm to my friends and family. Thank very much looking forward for a long-term relationship. Policy holder Carol A Reynoso"
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Matt Doyle

May 6, 2024

5  out of  5
rating by Matt Doyle
"Andrew was great to work with!"
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Deb Shanaver

May 3, 2024

5  out of  5
rating by Deb Shanaver
"I’ve worked with a couple people at Greg Hoover State Farm and they’ve been very friendly. And I’m a difficult person. Not “Karen” difficult, but in the sense that I’ll get a quote from them and I’ll sit on it for a while thinking. They’ll call me and I’m still thinking so I avoid the calls. Then I finally call back and the quote is outdated so they have to do another one with a new date and whatnot. I’m not trying to be difficult, I’m just busy. The latest employee of State Farm, Andrea, worked with me and she never even one time sounded annoyed with me! lol. She was still friendly and professional. Thank you, Andrea! I appreciate you!"
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Ross Stillwell

April 25, 2024

5  out of  5
rating by Ross Stillwell
"Switched to State Farm after years of issues with Progressive. Marissa was super helpful and made the process easy."
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Antonio Alcauter

April 5, 2024

5  out of  5
rating by Antonio Alcauter
"Andrea was wonderful to work with!"
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Dale Earle

March 7, 2024

5  out of  5
rating by Dale Earle
"I have had many insurance companies over my years of owning a home, owning cars, and things of that nature, but the people at this State farm office have treated me so wonderful and have answered all my questions to make me feel comfortable. I have recommended them to many of my friends and I hope that they switched their coverage to this agent. I will keep referring them to anybody that says they are paying either too much or don't feel comfortable with the coverage they are getting."
We responded:
"Thanks Dale! We appreciate your referrals too!!"
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Susan Dale

January 8, 2024

5  out of  5
rating by Susan Dale
"Love State Farm Insurance. I have been with them since 1983. Did the search for cheaper insurance and coukd not find cheaper. I'm staying with State Farm. 👍"
We responded:
"Thank you, Susan! It is a pleasure to take care of your insurance needs!"
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Dallas Taylor

November 10, 2023

5  out of  5
rating by Dallas Taylor
"Just a little pushy she was"
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Noah jackson

October 25, 2023

5  out of  5
rating by Noah jackson
"Marissa, made getting life insurance easy and was respectful of my busy schedule and was able to get me set up very quickly and has been there ever since I started a life insurance policy to answer any question I have. She should be your Go-To for anything you need !"
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SW MI Community Watch

October 10, 2023

5  out of  5
rating by SW MI Community Watch
"I have been with several other agencies and State Farm especially in Watervliet MI is by far the best people I have had the pleasure to have my auto, home and life insurance with. They are all great and treat everyone like a person instead of a paycheck. They pay attention to detail and will do anything and everything they can to make customers happy. Friendly, professional people and highly recommend 👌 👍"
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Tom Fortune

September 5, 2023

5  out of  5
rating by Tom Fortune
"I like the place and food you don't have to wait to long"
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Crystal Ann

July 20, 2023

5  out of  5
rating by Crystal Ann
"Isis was very knowledgeable and helpful making the process of getting multiple cars insured seamless. Thank you!"
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Mark Lehtman

June 13, 2023

5  out of  5
rating by Mark Lehtman
"Helpful and trustworthy State Farm office."